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CRM Science Blog
Browse through our articles or select a topic below.
![Salesforce DX for Admins Part 1: SFDX Basics](https://static.wixstatic.com/media/96f234_09e8ad9e28064a2eaf3febe609be252e~mv2.png/v1/fill/w_474,h_267,fp_0.50_0.50,q_95,enc_auto/96f234_09e8ad9e28064a2eaf3febe609be252e~mv2.webp)
CRM Science
Dec 29, 2020
Salesforce DX for Admins Part 1: SFDX Basics
We explore Salesforce DX from an administrator point-of-view and cover SFDX basics including XML file and SFDC source code best practices.
![How Salesforce Einstein Lead Scoring Works](https://static.wixstatic.com/media/96f234_cc075807dad342c6a3ad71a95aa59511~mv2.png/v1/fill/w_474,h_267,fp_0.50_0.50,q_95,enc_auto/96f234_cc075807dad342c6a3ad71a95aa59511~mv2.webp)
CRM Science
Dec 11, 2020
How Salesforce Einstein Lead Scoring Works
Salesforce Einstein Lead Scoring works by using artificial intelligence (AI) to identify top leads and predict likely sales conversions.
![Dreamforce To You 2020: Keynote Address with Marc Benioff and Guests](https://static.wixstatic.com/media/96f234_e7922ac3a44b4574ac41dc284244a123~mv2.png/v1/fill/w_474,h_267,fp_0.50_0.50,q_95,enc_auto/96f234_e7922ac3a44b4574ac41dc284244a123~mv2.webp)
CRM Science
Dec 3, 2020
Dreamforce To You 2020: Keynote Address with Marc Benioff and Guests
The Salesforce ecosystem gathers to find inspiration in digital transformation as Marc Benioff delivers the Dreamforce To You 2020 Keynote.
![6 Game-Changing Features Exclusive to Salesforce Lightning Experience](https://static.wixstatic.com/media/96f234_027f6637eee342a0a1ac55b62f41c258~mv2.png/v1/fill/w_474,h_267,fp_0.50_0.50,q_95,enc_auto/96f234_027f6637eee342a0a1ac55b62f41c258~mv2.webp)
CRM Science
Nov 24, 2020
6 Game-Changing Features Exclusive to Salesforce Lightning Experience
Here are six features only available in Salesforce Lightning Experience that will have Salesforce Classic users eager to make the switch.
![Salesforce Service Cloud for High-Volume Call Centers](https://static.wixstatic.com/media/96f234_c35f2de398dd494fb08a53d7988fc678~mv2.png/v1/fill/w_474,h_267,fp_0.50_0.50,q_95,enc_auto/96f234_c35f2de398dd494fb08a53d7988fc678~mv2.webp)
CRM Science
Oct 30, 2020
Salesforce Service Cloud for High-Volume Call Centers
The following is a hypothetical story to explain use cases for Salesforce Service Cloud key features at a high-volume call center.
![Big Picture Strategies for Financial Services Technology Managers](https://static.wixstatic.com/media/96f234_2291f0152c664b4db9c7e78916a2a1cf~mv2.png/v1/fill/w_474,h_267,fp_0.50_0.50,q_95,enc_auto/96f234_2291f0152c664b4db9c7e78916a2a1cf~mv2.webp)
CRM Science
Oct 28, 2020
Big Picture Strategies for Financial Services Technology Managers
Use the following strategies to focus on the big picture and make high-impact fintech changes that provide benefits for years to come.
![Salesforce Virtual Events: Dreamforce to You 2020 Preview](https://static.wixstatic.com/media/96f234_3837b4d415804f37b59d09cf63f5c52b~mv2.png/v1/fill/w_474,h_267,fp_0.50_0.50,q_95,enc_auto/96f234_3837b4d415804f37b59d09cf63f5c52b~mv2.webp)
CRM Science
Oct 23, 2020
Salesforce Virtual Events: Dreamforce to You 2020 Preview
After months of waiting, the word is finally out about this year’s Dreamforce. Here's a preview of Dreamforce to You 2020.
![The Executive Guide to Financial Services Client Onboarding with Salesforce](https://static.wixstatic.com/media/96f234_7c8caebed5164febb6c45c5916773279~mv2.png/v1/fill/w_474,h_267,fp_0.50_0.50,q_95,enc_auto/96f234_7c8caebed5164febb6c45c5916773279~mv2.webp)
CRM Science
Oct 21, 2020
The Executive Guide to Financial Services Client Onboarding with Salesforce
This is the CRM Science executive guide to leveraging the Salesforce platform for financial services client onboarding tasks.
![CRM Science Excels in the Salesforce Ecosystem to Earn Gold Partner Status and Other Distinctions](https://static.wixstatic.com/media/96f234_c1065974ecdd4116b16956e923407f9b~mv2.png/v1/fill/w_474,h_267,fp_0.50_0.50,q_95,enc_auto/96f234_c1065974ecdd4116b16956e923407f9b~mv2.webp)
CRM Science
Oct 12, 2020
CRM Science Excels in the Salesforce Ecosystem to Earn Gold Partner Status and Other Distinctions
CRM Science achieves Salesforce Gold Partner Status and Expert Navigator distinction for delivering expertise in Salesforce Sales Cloud.
![Salesforce Winter '21 Release Features for Admins](https://static.wixstatic.com/media/96f234_d89bea26ea0f45d9b5c85cac89f03cc3~mv2.png/v1/fill/w_474,h_267,fp_0.50_0.50,q_95,enc_auto/96f234_d89bea26ea0f45d9b5c85cac89f03cc3~mv2.webp)
CRM Science
Oct 1, 2020
Salesforce Winter '21 Release Features for Admins
Here are the top 5 features for Salesforce admins in the Salesforce Winter ’21 Release, plus my bonus 5 favorite features.
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