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CRM Science Blog
Browse through our articles or select a topic below.


Salesforce DX for Admins Part 1: SFDX Basics
We explore Salesforce DX from an administrator point-of-view and cover SFDX basics including XML file and SFDC source code best practices.

CRM Science
Dec 29, 2020


How Salesforce Einstein Lead Scoring Works
Salesforce Einstein Lead Scoring works by using artificial intelligence (AI) to identify top leads and predict likely sales conversions.

CRM Science
Dec 11, 2020


Dreamforce To You 2020: Keynote Address with Marc Benioff and Guests
The Salesforce ecosystem gathers to find inspiration in digital transformation as Marc Benioff delivers the Dreamforce To You 2020 Keynote.

CRM Science
Dec 3, 2020


6 Game-Changing Features Exclusive to Salesforce Lightning Experience
Here are six features only available in Salesforce Lightning Experience that will have Salesforce Classic users eager to make the switch.

CRM Science
Nov 24, 2020


Salesforce Service Cloud for High-Volume Call Centers
The following is a hypothetical story to explain use cases for Salesforce Service Cloud key features at a high-volume call center.

CRM Science
Oct 30, 2020


Big Picture Strategies for Financial Services Technology Managers
Use the following strategies to focus on the big picture and make high-impact fintech changes that provide benefits for years to come.

CRM Science
Oct 28, 2020


Salesforce Virtual Events: Dreamforce to You 2020 Preview
After months of waiting, the word is finally out about this year’s Dreamforce. Here's a preview of Dreamforce to You 2020.

CRM Science
Oct 23, 2020


The Executive Guide to Financial Services Client Onboarding with Salesforce
This is the CRM Science executive guide to leveraging the Salesforce platform for financial services client onboarding tasks.

CRM Science
Oct 21, 2020


CRM Science Excels in the Salesforce Ecosystem to Earn Gold Partner Status and Other Distinctions
CRM Science achieves Salesforce Gold Partner Status and Expert Navigator distinction for delivering expertise in Salesforce Sales Cloud.

CRM Science
Oct 12, 2020


Salesforce Winter '21 Release Features for Admins
Here are the top 5 features for Salesforce admins in the Salesforce Winter ’21 Release, plus my bonus 5 favorite features.

CRM Science
Oct 1, 2020
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