The team at CRM Science empowered residents and streamlined business practices at a prominent group of senior living communities.

When CRM Science is invited to dive into an org, it’s often a huge mess. Often these orgs have been left in a cluttered and ineffective state through the best intentions of internal staff and one or more Salesforce consultancies. Initial implementation efforts, attempts at customization, and experimentation with various apps introduced overtime create a less than ideal foundation that business data, logic, and processes need to be successful, allowing for end-user confusion and low system adopti...

The CRM Science team continues to show their strength in Salesforce Lightning by taking home their third Salesforce Partner Innovation Award in Lightning Leadership at Dreamforce 2018 for their work with AAMCO.

“We are excited to be recognized as the first ever Lightning Leadership Partner Innovation award recipient,” said Ami Assayag, Founder of CRM Science, “Our continued efforts to stay as leading experts in the Salesforce ecosystem, which includes leading the charge on the latest technologies...

Acts Retirement-Life Communities is constantly striving to create an exceptional and unique ‘Acts Signature Experience’ for its Residents. This experience is the driving force behind the technologies employed at Acts, and shapes the way CRM Science helps Acts to build and customize Salesforce to meet their needs.

CRM Science began working with Acts in 2013. We’ve built a lot of solutions together, both internal and external, that have enhanced the Resident Experience greatly. One of our earliest...

CRM Science is excited to announce that we have been awarded the 2017 Partner Innovation Award by Salesforce for our Analytics Cloud implementation at Deluxe Entertainment. (This is our second consecutive Salesforce Partner Innovation Award!)

Deluxe is a global enterprise that has been serving the media and entertainment industries for over a century. Some of their many services include high-end post-production work for major movie and television studios, global distribution of blockbuster movies...

CRM Science, Inc. has been awarded the Salesforce Partner Innovation Award for the Connected Ecosystem by Salesforce, Inc. CRM Science has worked with AAMCO to become one of the first enterprise Salesforce customers to deploy the Lightning Experience and is the only UI being used by the franchise development team. CRM Science is also assisting AAMCO to conduct a pilot of the Lightning Community Builder for their next franchise engagement community initiative. AAMCO’s success with the Salesforce...

CRM Science has been working closely with the Eventbrite team to deliver a second version of the EventbriteSync AppExchange App. If you’re not already familiar, Eventbrite Sync is a robust app that allows you to import your Eventbrite data into Salesforce.

Data Types

• Events

• Event Ticket Types

• Orders

• Order Buyer Details

• Order Attendee Details

• Order Ticket Details

• Order Attendee Questions & Answers

• Promotional and Discount Codes

Imports can be scheduled to re...

We recently caught up with Peter Kress, Vice President, & Chief Information Officer of ACTS Retirement-Life Communities. Peter has been with ACTS that for more than 20 years, and is deeply committed to seeing that ACTS meets total coverage of a resident’s needs through smart systems, much of which is tied to, or built on, Salesforce. “We are happy to be in the Salesforce ecosystem,” Peter commented when describing how Salesforce is one of three major information systems that ACTS utilizes in its...

In a recent joint press release, "AAMCO Selects Salesforce To Enhance Communication And Drive Store Profit For Its Franchisees," AAMCO and Salesforce outlined three key platforms, Service Cloud, Communities Cloud, and Analytics Cloud. CRM Science is a proud partner in AAMCO's Salesforce Cloud deployment success. 

AAMCO Provides Customer Success with Salesforce Service Cloud

AAMCO provides customized support processes for 14 separate support teams to 700+ franchises, as well as thousands of fran...

Cheryl Feldman, Salesforce MVP, recently took some time to shine a light on the CRM Science team. Cheryl is a tremendous advocate for the Salesforce platform, and women in tech. She regularly leads the NYC Salesforce Women In Tech group, along with the NYC Salesforce User Group. Her review of CRM Science is more than a couple ‘fill in the blank’ sentences. Really what she has offered is a personal, human, take on CRM Science.  

“I had the pleasure of working with four CRM Science developers on a...