How to Pass the Salesforce Administrator Certification Exam in 30 Days
The Salesforce administrator certification is a prerequisite for other certs — whether on an admin or developer path. Here's how to earn it.
Resolve Cases Faster
Scale your customer support with productivity tools that gives agents a complete customer view.
Cross-Channel Support
Case Deflection
Omni-Channel Routing
Route cases to the appropriate representative to distribute based on workload or specialty.
Monitor Productivity
Improve Satisfaction