Reimagining Salesforce events in safer ways means they are all virtual for the remainder of the year. That means, if you have an internet connection, you can attend Salesforce events in 2020. In this article, you can find links to sessions from Salesforce 2020 events that have passed and find information about upcoming events.
Salesforce Quality Assurance (QA) testing alerts teams about bugs, unexpected behavior and other issues that can make or break a successful deployment. Learn best practices for Salesforce quality assurance (QA) with this list of five good and five bad steps to take during QA testing.
Journey Builder in Salesforce Marketing Cloud is extremely user-friendly. The visual nature of Journey Builder combined with drag-and-drop functionality makes this powerful tool fun to master for marketers. Here's an introductory guide to get you started with Journey Builder.
Switching to Salesforce Lightning for an enterprise-level organization is a big deal, and we’ll need a plan if it’s going to happen successfully. Here's how your company can make the switch to Salesforce Lightning Experience.
Businesses have discovered new ways of using their data, people, and capabilities during COVID-19. Here are a few inspiring stories of how some of CRM Science’s clients have handled COVID-19 challenges with new and existing technological tools.