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CRM Science Blog
Browse through our articles or select a topic below.


Is Your Org... Lightning Ready?
Recently, I wrote a blog post for app creators to help understand what makes an “Lightning Ready” on the AppExchange. In this post, I’ll...

Kirk Steffke
Jun 26, 2017


Creating and Using Connected Apps for OAuth
When your solution requires integration with a customer’s Salesforce org, authentication is one of the first pieces of the puzzle to...

Kirk Steffke
Jun 19, 2017


The Chimera Web Scanner
The Chimera web scanner is a cloud-based tool used to complete security checks before submitting apps to the Salesforce AppEchange team.

Kirk Steffke
Jun 12, 2017


Security Minded Development Practices
Overview Getting an app publicly listed on the AppExchange means the developers have submitted it to the Salesforce Security Review and...

Kirk Steffke
Jun 6, 2017


Support Multiple Languages in Salesforce.com Live Agent (Part 2)
Welcome to Part 2 of our Multi-Language Live Agent series. Last week, in Part 1 of this series, we started to answer the below question:...

CRM Science
Apr 19, 2017


Support Multiple Languages in Salesforce.com Live Agent (Part 1)
Configuring Live Agent for multiple languages can be a necessity for companies who do business around the world. Live Agent has...

CRM Science
Apr 5, 2017


Take Note, Salesforce Enhanced Notes via Apex are Here!
Taking notes is great, and taking notes with the Salesforce’s new enhanced note-taking tool is better, but leveraging Salesforce’s new...

Michael Beswick
Mar 2, 2017


Dr. Nim (aka Dr. NimPex) - Mechanical AI
In the mid-60s there was a simple board game called Dr. Nim, which is considered to be a primitive computer game. It's a simple, single...

Kirk Steffke
Jan 16, 2017


Einstein Vision: Insights into Image Recognition and Prediction
Artificial Intelligence ("AI") is here and is producing exciting results throughout the tech industry. Companies like IBM, Google, and...

Kirk Steffke
Dec 13, 2016


Dynamic Navigation in Lightning Napili Salesforce Communities
If you’re using the popular Napili Template for your Salesforce Community, you are probably familiar with the pre-built navigation menu....

CRM Science
Sep 27, 2016
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