CRM Science, Inc. has been awarded the Salesforce Partner Innovation Award for the Connected Ecosystem by Salesforce, Inc. CRM Science has worked with AAMCO to become one of the first enterprise Salesforce customers to deploy the Lightning Experience and is the only UI being used by the franchise development team. CRM Science is also assisting AAMCO to conduct a pilot of the Lightning Community Builder for their next franchise engagement community initiative. AAMCO’s success with the Salesforce platform has resulted in their acquisition of a host of additional Salesforce products including Wave Analytics for Communities, Customer Plus Communities, Knowledge Management, Live Agent, Pardot, and more!
"AAMCO is very open minded when it comes to experimenting with new innovation, which allows the CRM Science team to push the envelope on the Salesforce platform. We are excited to be recognized by Salesforce for our transformational work at AAMCO. Although this is a great honor, our work at AAMCO continues, as we pursue adding more operational efficiencies, collaboration, analytics and intelligence to their process." Ami Assayag, President, Chief Architect, CRM Science.
“AAMCO has seen record new franchise deposit growth in 2016 with over 50 new stores sold in the first 8 months of the year. That’s an increase of over 6x versus the prior year,” said Daniel McCullough, Director of Financial Analysis at ADS.AAMCO CIO Chad Graham said, “With the customized solution we have deployed, everything a franchisee needs to get a snapshot of their business is quickly and easily accessible via a desktop, tablet or mobile phone. The Salesforce platform was easy to work with and we will benefit from its continuous improvement going forward. CRM Science made outstanding contributions and was instrumental in our deployment.”
It’s important to note that Salesforce itself, has been recognized for the 6th year in a row as one of the world's most innovative companies by Forbes. The Salesforce 2016 Partner Innovation Awards are designed to recognize outstanding contributions made by Consulting and ISV Partners.
Jim Gregory CFO and Chad Graham, CIO, (AAMCO/American Driveline Systems), will join CRM Science at the Partner Innovation Awards reception on Tuesday (Oct. 4) at the Park Central Hotel. Awards are based on customer success stories that showcase innovation across specific categories.
Ami Assayag, President, and Chief Architect, CRM Science, Inc., will participate in the Pre-Show for the Partner Keynote sharing briefly the success of CRM Science’s work with Salesforce and AAMCO to deliver customer success. The Partner Keynote Pre-Show will occur 9:15 - 9:30am PT, Tuesday, Oct 4 at the Moscone West Keynote Room. Show up early for a great seat.
Salesforce press release: “AAMCO Selects Salesforce To Enhance Communication And Drive Store Profit For Its Franchisees”
AAMCO is the world’s largest chain of transmission specialists and a leader in total car care services. AAMCO has nearly 700 automotive centers throughout the United States and Canada. Established in 1962, AAMCO centers are proud to have served more than 45 million drivers.
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