Salesforce Solutions for Senior Living

Deliver best-in-class experiences for happier residents.

Acts Retirement-Life Communities Harnesses Salesforce
to Address COVID-19 Challenges

When shelter-in-place orders became widespread due to the Coronavirus pandemic in early 2020, executives at Acts Retirement-Life Communities realized they had to shift priorities and take action quickly.


Acts Retirement-Life Communities serves senior communities, who encompass the most vulnerable population during the Coronavirus pandemic. Keeping residents safe is the top priority for Acts, and therefore for CRM Science.

Personalize resident experiences

As baby-boomers age, a different level of service is expected. CRM Science uses Salesforce to enable personalized resident experiences, so you can earn the trust you need to form long-term relationships.

Accelerate the sales cycle

The competition is increasing. Enable your sales and marketing teams with a unified platform to better reach prospects, customize engagement, and accelerate the sales cycle.

Streamline operations on a single platform

With hospitality as a growing area of focus in senior living, Salesforce can be leveraged for the full-range of resident experiences: from meals and events to digital engagement and health services.

“CRM Science has worked with us to implement digital engagement strategies leveraging sales, service, and marketing clouds.”

—  Peter Kress, Chief Information Officer, Acts Retirement-Life Communities

At CRM Science, we use our Salesforce expertise to transform your enterprise. Partnering with our clients throughout the Salesforce journey, we work with leaders to strategize and optimize business processes, and design and develop solutions across every Salesforce cloud. We empower companies to innovate faster, better engage with customers, and improve bottom lines. 

CRM Science is a Salesforce Silver Consulting Partner and a Registered Partner. Our strategic consulting services were recognized by Salesforce in four consecutive Salesforce Partner Innovation Awards, an annual recognition for partners that deliver outstanding client success. 

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(484) 775-0333
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