CRM ScienceOct 30, 2020Salesforce Service Cloud for High-Volume Call CentersThe following is a hypothetical story to explain use cases for Salesforce Service Cloud key features at a high-volume call center.
CRM ScienceOct 28, 2020Big Picture Strategies for Financial Services Technology ManagersUse the following strategies to focus on the big picture and make high-impact fintech changes that provide benefits for years to come.
CRM ScienceOct 23, 2020Salesforce Virtual Events: Dreamforce to You 2020 PreviewAfter months of waiting, the word is finally out about this year’s Dreamforce. Here's a preview of Dreamforce to You 2020.
CRM ScienceOct 21, 2020The Executive Guide to Financial Services Client Onboarding with SalesforceThis is the CRM Science executive guide to leveraging the Salesforce platform for financial services client onboarding tasks.
CRM ScienceOct 12, 2020CRM Science Excels in the Salesforce Ecosystem to Earn Gold Partner Status and Other DistinctionsCRM Science achieves Salesforce Gold Partner Status and Expert Navigator distinction for delivering expertise in Salesforce Sales Cloud.
CRM ScienceOct 2, 2020Salesforce Winter '21 Release Features for AdminsHere are the top 5 features for Salesforce admins in the Salesforce Winter ’21 Release, plus my bonus 5 favorite features.