CRM Science leverages Salesforce’s cloud, mobile, social, IoT, analytics and AI technologies to accelerate business transformation of nonprofit organizations on the platform.
King of Prussia, Pa., March 9, 2020 – CRM Science, an award-winning Salesforce Consulting Partner, strengthens the company’s commitment to economic and social change by joining the Salesforce.org Partner Network. As members of the Salesforce.org Partner Network, CRM Science expands strategic consulting and development expertise for enterprise nonprofit organizations.
By joining the Salesforce.org Partner Network, CRM Science will reach more nonprofit organizations, like Acts Retirement-Living Communities (Acts), with amplified specializations and consulting competencies. The partner network grants members access to exclusive Salesforce resources to grow deeper technical and product expertise and programs to nurture leadership and teamwork within organizations.
CRM Science utilizes these strengthened competencies in the nonprofit sector to continue providing implementation services, Lightning Experience migrations, architecture and development services, user experience design, org cleanups, data migrations, and more. Partnering with enterprise nonprofit leaders, CRM Science strategizes and optimizes business processes, and designs and develops solutions across every Salesforce cloud for maximum business transformation.
Becoming a member of the Salesforce.org Partner Network is a key strategic move for CRM Science because it aligns with the company mission and supports initiatives already in motion. CRM Science is a Pledge 1% member, a movement that encourages companies to contribute one percent of revenue to charitable causes by donating staff time, product, profit, and/or equity. For example, the company has contributed time, money, and essential items to the National Multiple Sclerosis Society through Bike MS, Foster Angels on Earth, and San Francisco Recreation & Parks to coincide with the company’s promise to Pledge 1%.
Comments on the News
“Supporting organizations that are making the world a better place reinforces our core values and our Pledge 1% membership. Additionally, CRM Science has a long history of working with enterprise nonprofits. Joining the Salesforce.org Partner Network is a perfect fit, and we’re eager to transform more nonprofits with our expanded consulting specializations,” said CRM Science Founder and CEO Ami Assayag.
“We were able to start taking meaningful steps forward when we began building a relationship with CRM Science. Together, we forged a common vision about how we could leverage the Salesforce platform to achieve Acts’ goal of delivering loving kindness every day in the relationships with our residents. CRM Science invested in our mission and that allowed for a true partnership. I have great appreciation for what that has helped us to achieve today.” said Peter Kress, CIO at nonprofit organization Acts Retirement-Life Communities.
Salesforce.org empowers more than 40,000 nonprofits and educational institutions with the Salesforce platform at a free or highly discounted rate. CRM Science has been serving as an agent of change through the implementation of transformative technology to nonprofit organizations since its founding in 2011. Among the company’s first clients was Acts Retirement-Life Communities (Acts), which enlisted CRM Science to revolutionize the nonprofit senior living provider’s business processes. CRM Science’s work enables Acts to stay competitive in the ever-changing senior living industry.
In the past seven years, CRM Science has touched nearly every division at Acts to streamline business practices, unify all systems, and gain buyer insights. Most recently, CRM Science developed a Community Cloud portal residents can use to order meals, connect with other residents, and request services. The portal has contributed to a 470% increase in digital resident engagement, and Sales Cloud integrations have resulted in a 12% increase in new customer move-ins.
The upgrades to Acts systems are so impressive, in fact, that Salesforce awarded CRM Science a 2019 Partner Innovation Award for Community Cloud enhancements.
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About CRM Science
CRM Science is an award-winning, strategic Salesforce Silver Consulting Partner and a Salesforce.org Registered Partner focused on delivering practical enterprise solutions to financial services institutions, nonprofits, high-tech companies and other industries. We partner with you throughout your Salesforce journey, specializing in developing business processes, implementation across the different clouds, and integrating external solutions so you can innovate faster, better engage with your customer and improve your bottom line with a unified system.