AI is Here:  What You Need to Know Today

Artificial Intelligence, or AI for short, has been a topic of conversation, research, and action movies for decades. Whether it’s HAL refusing to open the pod bay doors, Will Smith’s killer robot swarm or the ever congenial Data aboard the USS Enterprise, the images and ideas we have can be a barrier to appreciating how to leverage AI in 2017.

Last year, Salesforce introduced “AI for Everyone - Salesforce Einstein” and, with the updates released for Spring ‘17, practical AI is now available across all of its product portfolio: Sales, Marketing, Service, Platform, etc. Back office or front office, no part will remain untouched by the now present availability of some form of AI.

​

Read more...