New SOQL Clauses and System Fields

July 6, 2013

Summer' 13 and v28.0 brought a few new SOQL features for developers.  Included in those features are the FOR VIEW and FOR REFERENCE SOQL Clauses and their related LastViewedDate and LastReferencedDate date/time fields.  The new fields, unlike the other system date/time fields are dependent on the current user, meaning your values will be different from mine (illustrated below).


Let's define what a view and a reference are, per the release notes.  Records are considered:

Viewed - "when the user sees the details associated with it, but not when the user sees it in a list with other records."  

Referenced = "when a related record is viewed."

Here's a sample scenario to help understand these fields and how the clauses can be used.


User A creates a "Kirk Steffke" Contact record that is related to a CRM Science Account.  Upon creation, the LastViewedDate and LastReferencedDate for both will the same as the CreatedDate.




Contact:  Kirk Steffke


 Account:  CRM Science


Notice above the LastViewedDate and LastReferencedDate fields.  These values are for User A, the user that created both records.  Observe closely and you'll notice that the Account's LastReferencedDate is slightly later than the LastViewedDate.  This is due to creating the Account record through the "New" button in the Contact's Account Lookup window.  The Account is first referenced upon the Account record's creation and a second time when User A is taken to the newly created Contact record.  The reference comes from the Account Lookup field on the Contact.


 Account:  CRM Science as viewed by User B



Contact:  Kirk Steffke as viewed by User B



Since these two fields are user dependent, let's see how the data differs for another user that has never accessed either record.



The LastViewedDate has an impact certain areas of the user interface such as the Recent Items list in the toolbar or the items that quickly appear when using the search feature.  Below is a side by side comparison for the two different users.  The new Contact and Account records do not display in the quick search pop-down or in the Recent Items.







As seen here, just like the other sytem date/time fields, they aren't directly updatable.





However, the new SOQL clauses will do just that:


Don't expect to see an updated value when you run the above query; the query will update the LastReferencedDate for any rows returned as they are returned.  When you use the FOR REFERENCE or FOR VIEW clauses, the values returned will never be the actual values, they'll be the last values.  To see the actual values without updating them, use the original query where the clauses are omitted.






Please reload

Recent Posts
Please reload

At CRM Science, we use our Salesforce expertise to transform your enterprise. Partnering with our clients throughout the Salesforce journey, we work with leaders to strategize and optimize business processes, and design and develop solutions across every Salesforce cloud. We help you maximize the value of the Salesforce platform. 

CRM Science is a Salesforce Gold Consulting Partner and a Registered Partner. Our strategic consulting services were recognized by Salesforce in four consecutive Salesforce Partner Innovation Awards, an annual recognition for partners that deliver outstanding client success. 

Helpful Content
Client Success
Connect with us
Email Us
860 First Ave, Suite 2
King of Prussia, PA 19406
(484) 775-0333
  • Twitter
  • Facebook
  • YouTube

Copyright © 2011-2020 CRM Science, Inc. All rights reserved.