Everything you need for your 

Service Cloud implementation.

Expertise in configuring and developing Service Cloud and related applications like telephony (CTI) and chat apps.

We learn your unique business process,

and create a lasting relationship.

Our full service delivery includes implementation, configuration, development and ongoing support.

We effectively configure Salesforce functionality and develop scalable internal processes.

Extensive CTI experience including Five9 , inContact, InGenius, RingDNA, 8x8, and more.

We Configure and develop chat applications like Live Agent and LiveChat.

Enhance your Service Cloud with Salesforce Einstein.

Improve your support team with predictive knowledge.

Give your sales team an in-depth understanding of customers.

Monitor team performance by leveraging Einstein powered dashboards.


CRM Science is an award-winning, strategic Salesforce Silver Consulting Partner focused on delivering practical end-to-end solutions to financial services institutions, manufacturing companies, senior living providers, and other industries. We partner with you throughout your Salesforce journey, specializing in developing business processes, implementation across the different Salesforce clouds, and integrating third-party solutions so you can innovate faster, better engage with customers and improve your bottom line with a unified system. 

We are recognized by Salesforce and were awarded the 2016 Partner Innovation Award for Connected Ecosystem, 2017 Partner Innovation Award for Einstein Analytics, and 2018 Partner Innovation Award for Lightning Leadership. 

Ready to find the solution to your Salesforce puzzle? Contact us at info@crmscience.com! 

Partner Innovation Award 2018
Partner Innovation Award 2017
Partner Innovation Award 2016
Philadelphia 100 fastest growing companies

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